Device Manufacturing Portal
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To enhance operational efficiency and minimize manufacturing errors that involves patient data. Our objective is to provide a seamless system for tracking and managing device related tasks from in the entire manufacturing floor to effectively reduce user issues and associated business costs.
My Impacts
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Established and followed core design thinkings: error prevention, handling & efficiency
I utilized fundamental concepts of human factors to establish the primary, core design thinking that serves as the guiding purpose of this portal. I ensured that all design decisions supported one or more of the identified design thinkings.
Designed multiple user interface iterations and presented to key stakeholders
I collaborated with the operational manager and stakeholders from the manufacturing floor to develop user flows. I created an ongoing, detailed task analysis chart that identified any gaps and helped streamline the user workflow. Additionally, I outlined the necessary information that needed to be included in the portal to support user needs for the user interface design.
Conducted end-to-end task analysis of the user flow and needs
As user needs and flow become clearer, I create new iterations that align with the latest user workflow. I then present these to the stakeholders to explain the design solutions and gather feedback and make iterations.
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